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RETURN POLICY

Pissenlit will accept return merchandise in its original and unused condition, provided that all tags are attached and accompanied by an original receipt within 21 days of purchase at shoppissenlit.com. Gifts purchased on shoppissnelit.com may only be returned for store credit or exchanged within 30 days of original purchase. Please allow 7 business days for shipping transit time. To ensure a positive shopping experience for all our customers, if we identify an unreasonable return pattern, we may restrict or refuse future transactions from such customers. We also reserve the right to terminate accounts and limit purchases in our sole business discretion.

EXCHANGES

If you would like to exchange your item, please return the item you wish to exchange and place a new order on our site.

PROCESS OF RETURNING

Please contact our customer service team via info@shoppissenlit.com for your  return request. A prepaid label will send to you via the email you have registered with us. We would appreciate it if you can indicate the reason for your return, so we can improve our services and products. 

Once we receive your returned package, we will process it within 7 business days and issue a refund to your account in accordance to our return conditions.

REFUND

Refunds are processed within 7 business days upon receipt of the package. The returned parcel remains your responsibility until it arrives to us, therefore, please remember to ask for proof of postage in case it goes missing. Once your return  is processed, you will be emailed with a confirmation.